We are just writing to say thank you for your help last week in sorting out all our problems and helping us to fully understand how best to use our points. As you know we are busy people, and we can only go away for two or three days at a time. All your suggestions work out perfectly and at least for the first few trips we will follow your guidelines. The 3 days we booked are coming up soon so I will write back to you with our feedback.
For now, I felt it only right we wrote to say thank you to you personally. You are a credit to your company.
P.S my membership number is as follows: GVC-21907663-BH